Frequently Asked Questions

Have Questions?

Please get in touch if the question you have isn’t listed below

What areas do you cover?

Although we are based in Cheshire, we operate throughout the North West. Examples of other areas we cover include Leek, Buxton, Stockport, Manchester and also Staffordshire.

How does the booking process work?

To book, you can call us, email us, or use our online booking form. If you require a survey, we will take the relevant details from you and then we will contact either the vendor or the estate agent to schedule a convenient time for the inspection. Once a date is arranged, we’ll let you know when we will be inspecting the property. For valuations and EPCs we can arrange the appointment directly with you.

What if I’m not sure what survey I need?

We will be happy to discuss your requirements and advise you which survey we think would best suit your needs. This will be based on various factors such as the property size and condition as well as your expectations.

When will I get my survey?

We can usually carry out an inspection of the property within a week of you instructing us. Level 2 reports are usually issued the following day. Level 3 reports within 3 days. Valuations are issued the same day as the property inspection.

How do I pay?

Payment can be made either by card or bank transfer. Payment is taken prior to the property inspection. All payment methods are secure and payments are fully refundable if you change your mind before we’ve inspected the property.

Can I discuss the findings of the survey?

Yes! We encourage you to get in touch and discuss the contents of the report should you have any questions. We will provide you with direct contact details for the surveyor who inspected the property so you can get in touch.

Drawing of a house with a question mark on a painted brick wall

Request a Quote Today

Contact Us

Use either the contact form or get in touch direct using the details below:

Email :

enquiries@cheshirehomesurveys.co.uk

Phone :

01625 315 005

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