Terms of Use
Welcome to Cheshire Home Surveys. These terms of use govern your use of our website. By accessing and using this website, you agree to these terms in full. If you disagree with any part of these terms, please do not use our website.
- Services Provided
- Cheshire Home Surveys provides residential surveying and valuation services in the United Kingdom. Our website showcases our services, expertise, and contact information.
- User Accounts
- Users do not need to create accounts to use our website.
- Data Collection and Use
- We collect personal information such as name, address, and contact details to arrange survey appointments and handle enquiries. Payment information is collected securely for processing payments and is not stored on our servers.
- Communication
- Communication with clients primarily occurs via phone and email. Information provided by clients is used for scheduling surveys, responding to enquiries, and handling complaints or disputes.
- Content Interaction
- Users interact with our website by browsing information about our services, clicking on links, and contacting us for further information or appointments.
- Disclaimer and Limitation of Liability
- While Cheshire Home Surveys strives to provide accurate and up-to-date information, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose.
- Any reliance you place on such information is strictly at your own risk.
- Complaint Handling Procedure
- Cheshire Home Surveys has a formal Complaints Handling Procedure (CHP) available upon request. Please contact us at enquiries@cheshirehomesurveys.co.uk to request a copy or for assistance with any concerns.
- Governing Law and Jurisdiction
- These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of England and Wales.
- Changes to Terms
- Cheshire Home Surveys reserves the right to update or change these terms of use at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after any such changes constitutes your acceptance of the new terms.
If you have any questions about these terms, please contact us at enquiries@cheshirehomesurveys.co.uk.
Privacy Policy
Cheshire Home Surveys Ltd is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.
- Information We Collect
- We may collect the following types of personal information:
- Contact Information: Name, address, phone number, email address.
- Financial Information: Banking information such as card details (note: financial data is not recorded).
- We may collect the following types of personal information:
- How We Collect Information
- We collect personal information through the following methods:
- Over the Phone: When you provide information to us during phone conversations.
- Emails: When you communicate with us via email.
- We collect personal information through the following methods:
- Purpose of Data Collection
- We use your personal information for the following purposes:
- Service Arrangement: To arrange surveys and related services.
- Payment Processing: To process payments for our services.
- Record Keeping: To retain data for potential future disputes.
- We use your personal information for the following purposes:
- Data Sharing
- We do not share your personal information with third parties, except for:
- Verification: Occasionally, we may confirm the purchaser’s name with the estate agent for verification purposes.
- We do not share your personal information with third parties, except for:
- Data Security
- We take the following measures to protect your personal information:
- Password Protection: All electronic data is password protected.
- Financial Data: Financial data is not recorded.
- We take the following measures to protect your personal information:
- User Rights
- You have the right to access, update, or delete your personal information. To exercise these rights, please contact us in writing at: enquiries@cheshirehomesurveys.co.uk.
- Cookies and Tracking
- Our website uses cookies for standard site operations. These cookies help us to:
- Improve User Experience
- Analyse Website Traffic
- Our website uses cookies for standard site operations. These cookies help us to:
- Third-Party Links
- Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.
- Changes to This Privacy Policy
- We reserve the right to update this Privacy Policy at any time. The updated policy will be available on our website. We will not provide individual notifications of changes.
- Legal Compliance
- We comply with applicable data protection laws and regulations. If you have any questions about our compliance or need further information, please contact us.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: enquiries@cheshirehomesurveys.co.uk.